Mercure Cardiff North Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 485 أراء

نضمن لكأفضل سعر
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

الوصف

خدمات الفندق الإضافية

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

نظام تحديد المواقع العالمي (GPS):51.508327, -3.147213

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  485 أراء

تقييم TripAdvisor  4.0/5  263 أراء

Never again!

ملاحظة Tripadvisor 1.0/5

terri t العائلات - تقييم TripAdvisor المعتمد

Check in okay, got to room, bed comfortable and shower good. Realised a couple of hours in there were electric sockets not working, dirty towels and black mould in the bathroom. Reported this to reception and was told if we didn’t want to be in a room with electrical issues and black mould we have to move. So we moved to another room that was lacking a bed. Reported this to reception who stated it would be brought to the room within 15 minutes. We made it clear we needed it then due to the child needing to go to sleep. An hour later no bed, go to reception, unmanned. Finally a staff member decides to cover reception and then shouted and argued with us about how busy they were with the bar. This receptionist wouldn’t let me speak and continued shouting whilst I pointed out that my concern isn’t the bar, it’s a child’s bed time and after being in a poor room with black mould and promised the bed would be in the room within 15 minutes, we felt let down. The receptionist continued to argue but did then go to sort the extra bed. A broken bed was then brought into the room, so another 20 minute wait for one that had slats falling out of it, but apparently deemed acceptable for a child to sleep on. The second room had drainage issues in the shower, black mould but not as much as the first room and a broken electric socket. During the frequent visits to reception it was apparent we were not the only ones with issues. Another family had no air con, another electrical issues, another lacking a bed, an elderly couple struggling with luggage whilst staff ignored them. Overall a poor experience and we would urge people to stay away from this hotel.

Lovely lunch Excellent, always pleasure to visit here as all the staff brilliant

ملاحظة Tripadvisor 5.0/5

Shamshad S تقييم TripAdvisor المعتمد

Savita the staff is always very kind & helpfull, food was excellent & all the staff very friendly & lovely specially Savita…………………👍🙏🙏🙏🙏🙏🙌🙌🙌🙌🙌🙌🙌👍👍👍👍👍👍🥰👍👍👍👍👍👍👍👍👍👍👍👏👏👏👏👏👏👏👏👏😋👏👏شكر 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Faultless stay. Well done to the Mercure team

ملاحظة Tripadvisor 5.0/5

CdeSH تقييم TripAdvisor المعتمد

Old and struggling with mobility issues, I was impressed with the assistance I received from the gentleman on reception when I phoned to book. My son and I had two adjacent comfortable and clean rooms. It was quiet overnight unlike many hotels. Breakfast was adequate and plentiful. Self service buffet but not an issue. All part of an enjoyable stay for a family gathering. I will book there again without hesitation. Well done to all. A credit to the hospitality industry.

Dear Guest, Thank you for such a positive review. We are delighted to hear that the assistance provided during booking made a positive impact on your experience. It's wonderful to know that both the comfort and cleanliness of your rooms met your expectations, contributing to a peaceful night's rest. The satisfaction of our guests is our top priority, so it pleases us greatly that you found our breakfast options to be both adequate and plentiful. Your commendation is a testament to the dedication of our team here at Mercure Cardiff North. Hearing that you would choose to stay with us again for future family gatherings is the highest compliment we could receive. It is guests like you that make our work incredibly rewarding. We eagerly await the opportunity to welcome you back for another enjoyable visit. Warm regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Good hotel, ok for the price.

ملاحظة Tripadvisor 4.0/5

Romain F تقييم TripAdvisor المعتمد

Hotel was good, but the parking fee of £8 a day is not really justified due to its remote location. The large car park is managed by a private company. Room was clean and the shower ok. The english breakfast buffet was good too. Nothing exceptional overall.

Dear Romain, Thank you for your feedback about your stay. It is great to hear that you found our rooms clean and the breakfast to your satisfaction. These are aspects of our service we are particularly proud of. We regret to hear that the parking fee did not meet your expectations. Please understand that our parking is managed by a private company to ensure the highest security and convenience for our guests. We hope to welcome you back. Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Genuine customer service wins again!!

ملاحظة Tripadvisor 5.0/5

Tomm T تقييم TripAdvisor المعتمد

Outstanding service in the restaurant and bar. Very well looked after. The team on site could not do enough for me and with all my years of working in hospitality it was great to have such a personal experience. I would happily come here just for dinner or to entertain friends and family. I really felt welcome and Saidur and his team were top tier!

Dear Guest, Thank you for this positive review. It is heartwarming to learn that our restaurant and bar services exceeded your expectations. Our team at Mercure Cardiff North strives to provide a personal and memorable experience for each guest, and we are thrilled that Saidur and the team were able to make your stay special. Your commendation of their 'top tier' service is greatly appreciated and will be shared with the entire staff. We are pleased that you would consider our establishment not just for accommodation but also for dining and entertaining friends and family. It is our goal to create an environment where our guests feel thoroughly welcomed and cared for. Thank you once again for your kind words. Positive feedback such as yours is what motivates us to continue delivering exceptional service. We are eager to serve you again with the same excellence. Warm regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 585 أراء 7.8/10 الموقع
  • 1,385 أراء 7.3/10 الغرفة
  • 1,028 أراء 7.7/10 الخدمة
  • 26 أراء 8.3/10 إنترنت
  • 620 أراء 7.1/10 مستوى النظافة
  • 460 أراء 7.4/10 الإفطار
  • 385 أراء 6.2/10 المطاعم
  • 20 أراء 2/10 مرافق رياضية / صحية

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جميع فنادقنا في Cardiff

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.